FAQ

Everything you need to know ✨

Orders & Payments

How do I place an order?
Browse your favorite pieces, select your design, and click “Add to Cart.” Then proceed to checkout and complete your purchase.

What payment methods do you accept?
We accept UPI, credit/debit cards, net banking, and other secure online payment options.

Is Cash on Delivery (COD) available?
Yes, COD is available on eligible orders depending on your location.

Shipping & Delivery

How long does delivery take?
Orders are typically delivered within 4–7 business days.

How can I track my order?
Once your order is shipped, you’ll receive a tracking link via email.

Do you offer free shipping?
Free shipping may be available on select promotions or minimum order values.

Returns & Exchanges

What is your return policy?
If you receive a defective or incorrect jewellery piece, we will resolve it promptly. Please refer to our Refund Policy page for complete details.

Can I exchange a product?
Yes, exchanges are available for eligible items in unused condition with original packaging.

How do I request a return or exchange?
Simply contact our support team with your order details, and we’ll guide you through the process.

Product Information

Are your jewellery pieces anti-tarnish?
Yes, our pieces are crafted with anti-tarnish finishes to ensure long-lasting shine and durability.

Is the jewellery safe for sensitive skin?
Our jewellery is designed to be skin-friendly and comfortable for everyday wear.

Will the color match the images?
We try to present our products as accurately as possible. Slight variations may occur due to lighting and screen settings.

Can I wear the jewellery daily?
Yes, our designs are made for everyday wear - lightweight, versatile, and durable.